How to Make Thank You Calls (without freaking out)

Adriana Baer emphasizes the importance of expressing gratitude for donations in non-profit organizations. She highlights the need to celebrate the moment a donation is made and to thank donors. Baer acknowledges that board members may feel anxious about making thank you calls and offers tips to help them prepare, such as square breathing or physical activity. She advises focusing on the donor during the call and asking about their connection to the organization to build a relationship. By allowing donors to share their stories, board members can strengthen the donor's commitment. Baer underscores the value of cultivating relationships through effective thank you calls and provides additional tools and techniques for successful donor interactions, encouraging feedback on her strategies.

How to Make Thank You Calls (without freaking out)