02 - Relationship Management: Class Overview and Purpose

This course is designed to enhance interpersonal skills for banking professionals, with a focus on relationship building and effective communication. It emphasizes the significance of market understanding and aims to boost confidence in communication to nurture long-term business relationships. The curriculum covers various aspects such as interpersonal skills, communication strategies, branding, market analysis, prospecting, and time management. Students will engage in role play scenarios and receive tools for tracking and managing relationships to excel in their banking careers.